At Crowland Cake Creations, we are committed to maintaining the trust and confidence of our visitors to our web site and ensuring that your privacy is protected.  This privacy policy explains the types of personal data we may collect about you when you interact with us. It also explains how we will store and handle that data and keep it safe.

If you have any questions or would like any additional information on this policy, please contact us on

In this Privacy Policy, we have provided lots of detailed information on when and why we collect your personal information, how we use it and how we keep it secure.

What sort of personal data do we collect about you?

The personal data that is collected is limited to the amount we need to deliver our services to you and comprises some or all of the following:

  • Name
  • E-mail address
  • Phone numbers
  • Contact address
  • Dietary requirements

When do we collect your personal data?

  • From direct enquiries from you
  • Wedding fairs and showcases
  • Referrals from existing customers or other organisations
  • When you provide feedback
  • When you participate in competitions

Why do we use your personal data?

We collect information about you to make sure that the services we provide are appropriate.  We use your data to:

  • Respond to your enquiries
  • Manage your account
  • E-mail you about other products and services we think may be of interest to you, if you agree
  • Send you communications required by law or to update you on any changes we make to the services we provide you.
  • Comply with our contractual or legal obligations to share data with law enforcement.

How we protect your personal data

Your security is very important to us. We take all reasonable steps to ensure that data is held and processed securely. This includes ensuring my site and those other services I use have SSL (secure internet connections) and data is encrypted where possible.

Who do we share your personal data with?

We do not share, sell or rent your personal data to third parties.

How long do we store your personal data?

We will only keep your data for as long as is operationally valuable.  After this period, the data will either be deleted or anonymised to use in a non-identifiable was for business planning and statistical analysis.

Use of ‘Cookies’

Our website uses cookies. Cookies are small pieces of data sent from a website to your computer and which are stored on your hard drive so that our website recognises you when you visit.  We use the information cookies collected to improve the website experience as they provide statistical data about your browsing actions but do not identify you personally.  You can turn off cookies at any time by changing your browser settings but some of our website features may not function as a result.

Google Analytics

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


You have the right to stop us from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes, please e-mail:

Photographs of the services that we provide for you may be used on social media platforms, this website, wedding blogs and other websites. Should you wish to opt out please contact us via email.

Access to your information

You have the right to request a copy of the information that we hold about you.  If you would like a copy please e-mail:

If you believe that any information that we hold about you is inaccurate, please ask us to correct it.

Links to other websites

Our website may contain links to other websites of interest. This privacy policy only relates to this website, so once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our Privacy Policy

We keep our privacy policy under review and we will place any updates on this webpage.  This policy was last updated on 28th May 2020.

How to Contact Us

If you have any questions about our Privacy Policy or any of the information we hold about you, please contact us:

By e-mail:

By post: Linda Glitherow, 5 Foreman Way, Crowland, Peterborough. Lincolnshire. PE6 0DJ